THE BUILT BY LEVERAGE METHOD

The Built by Leverage Method.

A consultative process from business diagnosis to launch and long-term growth — so you always know where things stand and what comes next.

01 · Discover

Week 1

01

Understand the business, goals, and constraints.


Kick-off conversations, stakeholder input, and review of existing tools and customer journeys. We map what success looks like before recommending a build.

What we need from you

60 minutes for discovery
Access to existing assets and tools
Clarity on what you want to improve

What you receive

Kick-off call and business brief
Goals, audience, and constraints documented
Current systems and pain points reviewed
Shared project workspace set up

02 · Diagnose

Days 3–7

02

Find the real bottleneck.


We identify where leads drop off, where manual work slows teams down, and where disconnected tools create friction — not just the feature you asked for first.

What we need from you

Review the diagnosis
Confirm priorities
Approve direction before build

What you receive

Problem diagnosis summary
Priority opportunities ranked
Recommended solution path
Scope and investment outline

03 · Design

Week 2

03

Plan the journey, system, and experience.


Customer journey, information architecture, brand experience, and technical approach — aligned before development begins.

What we need from you

Feedback within agreed windows
Decision-maker available for sign-off
Consolidated comments, not piecemeal

What you receive

Customer journey and system map
UX/UI direction or wireframes
Technical approach documented
Timeline and milestone plan

04 · Develop

Weeks 3–6

04

Build with quality and clarity.


Website, app, portal, automation, or platform — built in structured sprints with weekly progress updates and live visibility in your portal.

What we need from you

Respond to questions within 48h
Provide outstanding content or assets
Trust the structured process

What you receive

Weekly Friday progress update
Live portal status
Milestone reviews at agreed checkpoints
Working demos you can react to

05 · Deploy

Week 6–7

05

Launch with testing, documentation, and handover.


Go-live support, SEO and analytics basics, documentation, and a clear handover so your team knows how to operate what we built.

What we need from you

Handoff call
Confirm access and ownership received

What you receive

Testing and launch support
Documentation and file handover
Analytics and SEO foundations
30-day post-launch check-in

06 · Drive Growth

Ongoing

06

Improve, automate, and support growth.


Performance refinement, additional automation, reporting, and ongoing support — so the system keeps working as your business evolves.

What we need from you

Share what is working and what is not
Prioritize next improvements together

What you receive

Performance and workflow reviews
Automation expansion opportunities
Monthly reporting where scoped
Optional retainer support

YOUR COMMAND CENTRE

Every client gets a
dedicated portal.

Track your project in real time, view every invoice, download reports, share files, and message us directly. No more chasing updates over email.

builtbyleverage.com/client/dashboard
Built by Leverage client portal dashboard
📊

Project roadmap

See every milestone, the current phase, and what's coming next. Updated in real time as work progresses.

💳

Invoices & payments

View all invoices, see payment status, and download receipts. Pay directly from the portal.

📋

Monthly reports

Every monthly report delivered to your portal as a PDF. Searchable, downloadable, permanently archived.

FIRST MONTH

What week 1 actually looks like.

A structured path from diagnosis to launch — here is how the first weeks typically unfold with Built by Leverage.

01

Week 1 · Kickoff

Discovery call, brief signed, access granted, portal set up. You receive the project scope document by end of week.

02

Week 2 · First deliverables

First round of work delivered to the portal. You review and leave consolidated feedback.

03

Week 3 · Iteration

Revisions completed based on your feedback. Mid-project check-in call. Progress update sent every Friday.

04

Week 4 · Final review

Final version ready for sign-off. Last round of changes. Launch preparation begins.

COMMUNICATION

You'll never wonder
what's happening.

📬
Every Friday

Weekly update

A short message every Friday: what we did, what's next, anything we need from you. No chasing.

📞
Once a month

Strategy call

30 minutes, video, plain English. We walk the work, you ask questions, we align on next steps.

🖥
Always

Portal live

Your client portal shows current project status, every invoice, every file, every message. At 2am on Sunday if you want.

FAQ

Questions about
how we work.

#01How long does onboarding take?
The first call to signed scope is typically 3–5 business days. We move at the speed you can give feedback.
#02What do you need from me to get started?
A 60-minute kick-off call, any existing brand assets, and clear goals. We handle the rest.
#03Can I see progress before the final delivery?
Yes, your portal is updated throughout the project. Milestone reviews are built into the scope.
#04What if I need changes mid-project?
Small scope adjustments happen: we note them, assess impact, and either absorb them or issue a small change order. No surprises.
#05How do you handle revisions?
Structured rounds defined in the scope. Feedback via the portal. One consolidated round of changes at a time, not piecemeal back-and-forth.
#06What happens after the project ends?
Your portal stays live. You keep all your files, accounts, and access. 30-day post-launch check-in is included. Ongoing retainer if you want it.

NEXT STEP

You've seen how we work.
Now let's put it to work.

30-minute call. We come back with a tailored plan, timeline, and number, within two business days.